Regular Visitor
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1 Message
Unlimited Data Plan Signup Temporarily Unavailable
I've tried to sign up for unlimited for the last few days using different devices and different browswer via https://www.xfinity.com/buy/plan/checkout/XFINUDAT
But I just keep getting the following message:
"Temporarily unavailable The product you’re interested in isn’t available for purchase at this time"
Anyone knows what's going on? Thanks in advance.
Responses
Again
Expert
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25.6K Messages
6 m ago
@justsl2
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ComcastAmira
Official Employee
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2.3K Messages
6 m ago
Hello @justsl2, thanks for reaching out to our Digital Care Team on our Forums page. We appreciate you being a customer with us and for your interest in getting Unlimited Data. This is actually a known issue we're working on correcting and we do apologize for any inconvenience or frustration this has caused you. We would love to assist you with getting it added in the meantime. Can you please send me a Private Message including your first and last name as it appears on the account?
To send me a Private Message, please click my name “ComcastAmira” and click “Send a message".
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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ComcastAmira
Official Employee
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2.3K Messages
6 m ago
@justsl2, I'm delighted I was able to assist you with adding Unlimited Data to your account. Please create a new Public post for any future assistance needed. Thank you for being a Comcast Customer.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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