jackieliang415's profile

Regular Visitor

 • 

1 Message

Sunday, August 23rd, 2020 12:00 AM

Closed

Unlimited Data Plan Signup Temporarily Unavailable

Trying to sign up for unlimited using https://www.xfinity.com/buy/plan/checkout/XFINUDAT.

"Temporarily unavailable The product you’re interested in isn’t available for purchase at this time"

Anyone knows what's going on? Thanks in advance.

 

This conversation is no longer open for comments or replies and is no longer visible to community members.

Expert

 • 

31.9K Messages

5 years ago


@jackieliang415 wrote:

Trying to sign up for unlimited using https://www.xfinity.com/buy/plan/checkout/XFINUDAT.

"Temporarily unavailable The product you’re interested in isn’t available for purchase at this time"

Anyone knows what's going on? Thanks in advance.

 


For whatever reason the website isn't working [obviously].  We are aware of that and it has been reported but have no ETA for the fix.

 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.  

Gold Problem Solver

 • 

7.2K Messages

5 years ago

Hello jackieliang415, having unlimited data in these uncertain times is the way to go! With everyone adjusting to home school and working from home I am sure that you find yourself eating through more data that you ever imagined. I'd be happy to help you with getting this feature added, for further assistance please send me a private message with your full name and street address by clicking on my name (ComcastAmir) and then click "Send a message".

Regular Visitor

 • 

4 Messages

5 years ago

Hello,

I too need to signup for the unlimited - the site is still broken. Can I PM for data needed to make this happen?

Thanks

Gold Problem Solver

 • 

7.2K Messages

5 years ago

Hi dosers, I'd be happy to help you with getting unlimited data added to your account. For further assistance please send me a private message with your full name and street address by clicking on my name (ComcastAmir) and then click "Send a message"

forum icon

New to the Community?

Start Here