flores1's profile

New Poster

 • 

1 Message

Fri, Nov 27, 2020 5:00 PM

Unlimited Data Plan - Internet

The link continues to not work.

How do I go about enrolling in the Unlimited Data Plan?

Or when will the Link provide a valid connection?

Responses

Again

Expert

 • 

25.8K Messages

7 m ago

@flores1 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.  
ComcastAmira

Official Employee

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2.3K Messages

7 m ago

Hello @flores1, thanks for reaching out to our Digital Care Team on our Forums page. We appreciate you being a customer with us and for your interest in adding Unlimited Data. I apologize for you not being able to get it added successfully on your end, this is a known issue that we're working on correcting. We would love to assist you with getting it added to your account. Can you please send me a Private Message including your first and last name as it appears on the account?

 

To send me a Private Message, please click my name “ComcastAmira” and click “Send a message".

 

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