JasonB92's profile

Regular Visitor

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1 Message

Tuesday, December 22nd, 2020 6:00 PM

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Unlimited Data option Temporarily Unavailable?

I want to upgrade to unlimited data but get "Unlimited Data option Temporarily Unavailable?" Please help me get unlimited data for the additional $30 with my own modem.
 

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Expert

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31.9K Messages

5 years ago

@JasonB92 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

Gold Problem Solver

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3.4K Messages

5 years ago

Hello, @JasonB92! Thanks for reaching out to us here on the Xfinity Forums for help with your service plan. I'm sorry to hear you are having some troubles with adding unlimited data, but we would be more than happy to help you with it. Please send me a private message with your first and last name, as well as your service address so I can assist. 

 

 To send a private message, click my name "ComcastTambrey", then click "send a message".

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