Unlimited Data not available
Last month I added Unlimited Data option to our internet plan.
Later the same month, I made changes going from 275 to 1GB speed plan signing up for 2 years.
DataPlan FAQ says:
The 1.2 Terabyte Internet Data Usage Plan does not currently apply to Xfinity Internet customers on our Gigabit Pro tier of service. The plan also does not apply to Business Internet customers, customers on Bulk Internet agreements, customers with Prepaid Internet, or customers who enroll in the Unlimited Data Option.
I assumed the 1GB plan would be unlimited.
And now in November, the Internet service page shows again we have a data cap!
So I guess the "Gigabit Pro" is not the "tier of service" we get when we upgrade to 1GB?
That is at least misleading in the dataplan FAQ page.
Finally I'm trying to get the Unlimited data option again, assuming an answer from xfinity that the 1GB plan still has the datacap, and I get the errorCode=DFPLN4000 when trying to get it.
What's going on?