Regular Visitor
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1 Message
Unlimited Data not available for purchase
Good afternoon;
I would like to add Unlimited Data to my service but the site says its not available for purchase and I see a lot of posts to these forums about the same problem. I have several kids who are now doing school from home as well as my wife and I work from home at this point. I am more then willing to pay the premium to upgrade as I am consistently over for the past several months and have more then doubled my internet bill to $200/month (using about 2TB per month).
Please help!!!
Jason
Again
Expert
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31.9K Messages
4 years ago
@jasonpitts
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CCMichelle
Problem Solver
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788 Messages
4 years ago
@jasonpitts Thanks so much for taking the time to reach out to us regarding our XFI complete services. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to your home and we want to do all that we can to assist. We always have offers and options, available for our current customers I would love to get you set up with an account review. Can you please reach out through private message with your first and last name, name on the account if different, and service address? If you’re having trouble locating this information, you can also reference our world-class MyAccount app to view all of your account details by the simple touch of your fingertips! Please follow the process here to learn how to obtain that information: https://comca.st/3cxHVpS
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