New Poster
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1 Message
Unlimited Data for $30/month is Temporarily Unavailable
I have been trying to add the Unlimited Data option to my internet service for $30/month. Whenever I try to add this using the online link, I get an error saying this option is unavailable. I have seen multiple other posts with this same exact problem, and some users said that a customer representative can help get this set up. Can anyone please help me with this?
j5riley
Regular Visitor
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3 Messages
5 years ago
I am having the exact same issue. With 5 adults working from home and distance learning my overages are out of control.
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Again
Expert
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31.9K Messages
5 years ago
@Lora_reed
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LisaPod
Regular Visitor
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6 Messages
5 years ago
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CCTambrey
Gold Problem Solver
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3.4K Messages
5 years ago
Hello, Lora_reed! Welcome to the Xfinity Forums.
I'm sorry to hear you are having trouble adding unlimited data to your service plan with our website. I would love to help you get it added! Please send me a private message with your first and last name, as well as your service address so I can assist.
To send a private message, click my name "ComcastTambrey", then click "send a message".
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