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chdrummer
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Tuesday, January 5th, 2021 10:00 AM

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Unlimited data error

I'm trying to add the unlimited data plan to my internet and keep getting an error saying it's "temporarily unavailable". Can someone help me get this added? Thanks!

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4 years ago

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31.9K Messages

4 years ago

@chdrummer 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

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CCChe

Official Employee

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6.9K Messages

4 years ago

Hi @chdrummer! Thanks for posting to the Xfinity Forum to get help with adding Unlimited Data to your account. We truly appreciate your patience. If this hasn't been taken care of yet, can you send a private message with your first and last name and the numbers associated with your address?  To send a message, click on my name, "ComcastChe," then click send a message.

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