Unknown Phone Number Is Showing Up On My Land Line Account
Xfinity has added a second, unknown number to my land line account. This second number prevents me from accessing my voicemail from my land line phone. I need to have this unknown number removed from my account. I looked up this number and it belongs to someone who lives miles away from me. I don't know the individual.
XfinityAlfonso
Official Employee
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2.1K Messages
3 hours ago
Hello user_yh3o92 thank you so much for taking the time to reach out here on our Xfinity Forums with these home telephone concerns! Is this "additional number" also preventing you from receiving or making calls on the home line? We do have several calling features that may account for this behavior, so it is best to review these and check to ensure none are currently active unintentionally
Xfinity Voice Features Quick Reference Guide
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