@user_ntv5mv Hello and thank you for taking the time to reach out to us here on our Xfinity Forums! I understand that you are trying to redeem tickets. Can you clarify for me how you are trying to redeem them, so I can better assist you?
Thank you for that clarification. I will be happy to escalate that issue over to the membership team from here for you. In order for me to do that I will have to ask you to send me a direct message with the full name and complete address for your service. To send a direct message.
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
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XfinityBillie
Official Employee
•
4.3K Messages
3 hours ago
@user_ntv5mv Hello and thank you for taking the time to reach out to us here on our Xfinity Forums! I understand that you are trying to redeem tickets. Can you clarify for me how you are trying to redeem them, so I can better assist you?
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