Visitor
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1 Message
Universal reward
I recieved 2 comp tickets thru the Xfinity Rewards program. I have 2 issues . The tickets say use only on 6/16. I actually planned on visiting the park on 6/15. The second issue was both tickets have my name on it. One was supposed to be for my son.
XfinityRaul
Official Employee
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2.8K Messages
41 minutes ago
@user_nc87ou Thank you for making us aware about your concerns regarding these Universal Studios tickets. I would be more than happy to help find out if the date can be changed and if we can get you sons name on the other ticket.
Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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