2 Messages
Uninstall xfinity wiring from prior address
I have recently moved and need to have the xrinity coax wiring from my prior apartment uninstalled.
2 Messages
I have recently moved and need to have the xrinity coax wiring from my prior apartment uninstalled.
XfinityJamesC
Official Employee
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2.3K Messages
2 years ago
Greetings, @user_3097c3! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about this request. You have definitely come to the right place for assistance.
Can you tell me a little more about what you needed? Did your account have a custom install or other special equipment that needed to go with you to your new location, or is the apartment owner requesting to have some custom work uninstalled?
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XfinityJamesC
Official Employee
•
2.3K Messages
2 years ago
Thank you for clarifying. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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