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user_bplfrl
1st Topic

1 Message

Sunday, October 6th, 2024 7:16 PM

Unhappy

This was the WORST customer service I have ever had. Spoke to three reps two were supposed to be “ Supervisors” but were no help and when asked for corporate they advised they don’t have the info I have to look it up! I currently have to look for new Internet.

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Updated 

12 days ago

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EG

Expert

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106.6K Messages

12 days ago

The concern is not related to Xfinity Compliments................... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

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XfinityGabriel

Official Employee

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1.8K Messages

12 days ago

 

user_bplfrl, Yikes! This is definitely not the experience we like to hear about. We offer our sincerest apologies for the inconvenience that this has caused you by having to speak to multiple reps without a solution. We would surely miss your business. You've come to the right place. We are a dedicated team of specialists who are experts in providing solutions to all things XFINITY. We can help rectify this experience. To further assist, would you mind providing us with some more details about the unresolved issue?

 

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