U

Tuesday, January 14th, 2025 5:57 PM

Unethical business practices

Phone not working.  Cannot reach anyone by phone or chat to either fix it or cancel service.  And I am paying for it.  Bunch of thieves.

Official Employee

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3.3K Messages

4 months ago

@user_smkzqv Thank you for taking the time to reach out to us here on our Xfinity Forums. I definitely understand how vital it is to have a working phone. Our team would love to help you out and see how we can get the phone up and working again. Can you clarify if this is a Xfinity Mobile line or a landline with us?

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