Visitor
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1 Message
Underground wire install
I just had new sod put in my yard and am scheduled to have cable wiring put in underground. Please advise that my grass will not be destroyed!!! <Edited: Use Good Netiquette>
Visitor
•
1 Message
I just had new sod put in my yard and am scheduled to have cable wiring put in underground. Please advise that my grass will not be destroyed!!! <Edited: Use Good Netiquette>
XfinityRay
Official Employee
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4K Messages
4 hours ago
Hi there, @user_4m67y1! Congratulations on your new grass! That's wonderful! We would be happy to let the team know that it is freshly put down. Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
How to Send Us a Direct Message:
1. Click "Sign In" if necessary.
2. Click the "Direct Messaging" icon.
3. Click the "Start new conversation" (pencil and paper) icon.
4. In the "To:" line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. An "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it.
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