Visitor
•
2 Messages
Underground Line Burial
Just wanted to see if it was possible to get an current update on the appointment that in my email said would be scheduled for today. Just looking for a follow up on if the service is still being done today or not.
XfinityJamesC
Official Employee
•
2.9K Messages
2 hours ago
Greetings, @D_H15! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about your pending underground line burial. You have definitely come to the right place for assistance.
If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” (speech bubble) icon in the top-right corner of the screen, then the "Start new conversation" (pencil and paper) icon. In the section, type or select "Xfinity Support" and type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
(edited)
1