Visitor

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3 Messages

Wednesday, August 26th, 2026 4:28 PM

Underground conduit size

Hello. My existing Comcast service is an overhead cable and I am having new underground conduit(s) installed for a new service line to replace the overhead, plus a new service line serving an accessory dwelling unit that will be billed separately. Does Comcast/Xfinity have a minimum diameter preference for buried conduit for single-family residential? Run length is approximately 80 ft with <170 degrees of bends. Location is King County, Washington.

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Official Employee

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3.6K Messages

5 hours ago

 

user_yqcccr Thanks for reaching out over our Xfinity Community Forums! You will need to have a technician scheduled to perform a site survey to see if a conversion of an aerial cable line to underground can be done at your location. The site visit is a $100.00 non-refundable fee, and the visit does not guarantee the request can be completed. They should be able to advise on the conduit if the project can move forward. 

 

Visitor

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3 Messages

Thanks Marty. Please get the technician scheduled.

Official Employee

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3.6K Messages

user_yqcccr No problem, we would be more than happy to have the survey scheduled. Please send us a direct message, so we can gather your account details, and gain systematic approval to schedule the appointment. 
 
 

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