Visitor

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2 Messages

Friday, January 2nd, 2026 10:12 PM

Underground Cable Replacement

Current underground cable is obstructing construction of a new building foundation. The underground cable must replaced and relocated. Contacting [Edit: phone number] is unsuccessful in resolving this issue. Please provide assistance with this request.

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Official Employee

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2.8K Messages

2 hours ago

 

user_04nr1a Thank you for reaching out! We can help get the process started for your underground cable drop relocation. Please send us a direct message.
 
To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

 

Visitor

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2 Messages

Thank you, request made

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