Visitor
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2 Messages
Underground Cable Replacement
Hi
I ordered the Xfinity internet service on 12/18/2021 but I had no internet service for 2 months.
I called and chatted with multiple customer service but they just arranged the basic technicians only, not burying tech.
Not even started the utility line mark yet.
If I have an alternate internet provider, I definitely would like to cancel the Xfinity internet service.
Thank You,
EG
Expert
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111.5K Messages
3 years ago
Concern moved here to the Customer Service help section for greater exposure to actual Comcast corporate employees (The Digital Care Team) for assistance.
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user_ed8e02
Visitor
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2 Messages
3 years ago
The cable job was done last Thursday(2/24) & Friday(2/25) as soon as I posted this.
Thank You,
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