Visitor
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3 Messages
Underground cable line
Orange cable sitting on my lawn for 3 weeks. It needs to be placed underground. Comcast has not kept me informed on the progress. They say 14 days but it's been 3 weeks. Any advice
Visitor
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3 Messages
Orange cable sitting on my lawn for 3 weeks. It needs to be placed underground. Comcast has not kept me informed on the progress. They say 14 days but it's been 3 weeks. Any advice
XfinityOrlandoM
Official Employee
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3.3K Messages
6 hours ago
@user_82454w
Thanks for reaching out to us, We do apologize for any inconvenience.
As a homeowner myself I would not be happy if I had an unburied cable line on my property.
You've reached out to the correct team to get this all resolved for you!
Please go ahead and send me a direct message including your first and last name and complete service address
Here's the detailed steps to direct message us:
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user_82454w
Visitor
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3 Messages
5 hours ago
I click on direct message and it states "no recent conversations" and wont let me create a new message
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