Visitor
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1 Message
Underground cable installation
Hello,
it says my ticket for underground ground installation has been approved. Do I have to schedule a time for someone to come out and start the installation and burying process? If so, how do I do that?
EG
Expert
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115.3K Messages
1 day ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAmira
Official Employee
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4.6K Messages
1 day ago
HI user_cf82n8! Thanks for taking the time to visit our Xfinity Forum. I am happy to know the ground installation has been approved, and we can't wait to get you up and running with our service. My team is here to help and would love to further assist you with this. Please send us a Direct Message so we can double-check on everything from our end. Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message icon” (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
Thanks for getting this moved over @EG, very much appreciated!
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EG
Expert
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115.3K Messages
23 hours ago
@XfinityAmira YW Amira ! Hope you are well !!
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