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Wednesday, August 7th, 2024 12:52 AM

Underground cable green box lid came off

The green underground cable box in my own had its lid come off during a flood on August 4, 2024. The lid of other green boxes are off on the lawns down the street. These green underground boxes are big and deep and dangerous without their lids. Who do I contact to have the lids reattached or replaced?

Accepted Solution

Official Employee

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839 Messages

3 months ago

 

user_x2fx5g Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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