Visitor
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1 Message
Under ground cable issues
I have request for the area supervisor to call me about the cable that has been buried 2 times now and still exposed creating a liability. They weren’t supposed to bury cable again on property without me present. I made an appointment and they came before the without calling me and again did a poor job of install the cable below the ground leaving themselves open to liability again.
XfinitySeth
Official Employee
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1.1K Messages
4 hours ago
Good evening user_n27xts I appreciate you stopping by our community to share your concerns, and you're in the right place for help! Above all we never want any lines to be exposed when they shouldn't be, especially when creating a potential hazard, so we'll do everything we can for you to ensure it's properly buried 👍
Please send us a direct chat message with your full name, the name listed on the account (if different), and the full service address associated with your account to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
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