Regular Visitor
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5 Messages
Unburied line in yard - Non-customer property issue.
Y'all came out at least 2 months ago and ran a line from my yard to the neighbors, but never buried the line. I'm not a comcast customer
Regular Visitor
•
5 Messages
Y'all came out at least 2 months ago and ran a line from my yard to the neighbors, but never buried the line. I'm not a comcast customer
XfinityVianney
Official Employee
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2.7K Messages
1 hour ago
We can certainly get someone out to take a look. Two months is a long time, so we'll work to get this cleared up. I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
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