Visitor

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1 Message

Friday, March 6th, 2026 8:46 PM

Unbelievable, very bad service

Outage said fixed at 2pm but still no service at 3:30. Nobody to answer the phone. Very disruptive to work. Need refund. 2nd time in a month

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Official Employee

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83 Messages

14 hours ago

Hello user_b9f064, thank you for joining us in our Xfinity Community forum. We appreciate your time, and I'm here to help. Downtime can be very frustrating, so we will work with you to get this rectified as soon as possible.  Did you check the Xfinity app for any updates or additional information?  

 

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