Visitor
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1 Message
Unbelievable bad service (and really expensive)
I just signed up with Xfinity. My first impression: of all the cable providers I have had, Xfinity is SO FAR AT THE BOTTOM OF THE LIST AND RATES A "C-" at best. I SHOULD MENTION THAT I AM IN MY MID 80s AND HAVE HAD CABLE TV IN NYC, CHICAGO, DC AND NORTHERN VA SINCE THE 1980s. It's really hard to believe that the FCC lets Xfinity get away with their terrible serbice. I am restricted in having cable providers because i reside in a Senior Living Community (apartment). If I were able I WOULD DEFINITELY "NOT" reside where Xfinity is the provifer.
XfinityMarshante
Official Employee
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885 Messages
4 hours ago
Hello @user_phl6k7, thank you for taking the time to leave a post. Sorry, your first impression of Xfinity hasn’t been positive. You deserve a smooth and reliable experience, and I want to do everything I can to help turn this around for you. If you’re open to it, I’d really appreciate the chance to take a closer look at what’s been going on. Could you share a bit more about the issues you’ve been experiencing with your services?
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