Unauthorized termination of another person's account?
Hello, I would like some help for a rather complicated situation. My tenant is accusing me or my son of cancelling his account. We made no such communication to Comcast of doing so but he says we did. I believe he did it himself with his verbal consent.
I signed up for my service in my own name online at the same address as the tenant, specifying that I am a new customer and not to interfere with the current customer's service.
I would like a written resolution to this matter, hence why I am going through this forum rather than through a call. However, the details of the other person requires his consent, and I have no idea how to resolve this matter.