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11/15/2026 4:26 AM

Unauthorized personal camera attached to Comcast pole surveying our cul-de-sac please remove.

I would like to report an unauthorized  private personal security camera (not a utility or Flock-style device) mounted on an Xfinity/Comcast pole on a residential cul-de-sac on the corner of Heritage Ct and Payne Dr in Los Altos. PG&E states the pole is the cable company’s not theirs. The camera monitors street activity and feels like a privacy invasion. Requesting inspection and removal of the unauthorized camera.

Will need a ladder since it is installed around 10’ from the ground.

I have photos if you need them.

It’s frustrating not to have a customer service email address.

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