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user_ahnxzh
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Monday, February 2nd, 2026 3:37 PM

Unable to turn on Bridge Mode

I'm trying to turn on Xfinity Bridge mode for my Xfinity Gateway and the option is not able to be selected at http://10.0.0.1/at_a_glance.jst

There are no options for enabling bridge mode at the above URL. Any tips to be able to turn this on so I can use my own router?

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13 hours ago

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XfinityEricB

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3K Messages

3 days ago

 

user_ahnxzh To confirm, when you put in 10.0.0.1 to access the admin portal of the gateway it doesn't list an option on the bottom that says "manage WiFi settings" that you can click? 

 

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Mangtas_666

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2 days ago

I have an xb8 bridege mode toggle is missing wifi and moca settings are missing too. 

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XfinityRoberto

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2.2K Messages

Hi there @Mangtas_666. Thank you so much for reaching out to us regarding your bridge mode Are you signing in as the primary user to the Xfinity App?

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2 days ago

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user_2dw9xm

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2 days ago

I can confirm that this is an issue with my newly activated XB10; the option is simply no longer present:

The token errors present in the at_a_glance.jst file may provide insight as to why; not sure. 

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user_2dw9xm

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This was also the case on my outgoing XB8, as of the latest firmware. 

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2 days ago

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user_93hys3

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3 Messages

13 hours ago

I am having the same issue on my new XFi gateway XB8. can confirm same behavior as user_2dw9xm. the script is broken

(edited)

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XfinityRay

Official Employee

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3.6K Messages

Greetings, @user_93hys3 and thread! I apologize that you have not been able to use that setting. We appreciate everyone's help that was provided so we could further track this issue down. It has been very helpful to our teams! Our expert engineers are now working on this to fix it for everyone. No further examples or information are needed at this time. We do not have an estimate of when this will be fixed. We will keep a close eye on it and update the thread once the work is done so you can turn the setting on or off. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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13 hours ago

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