Visitor
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2 Messages
Unable to switch phone to unlimited data.
I have been going on line to try to switch my mobile phone to unlimited data for two days. I keep getting this message:
Failed to process change
Something isn’t right, so we can't process your change. Wait a few minutes, then try again.
Can you help me, please?
Thanks.
Accepted Solution
XfinityChristy
Official Employee
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2.1K Messages
4 years ago
Hello, thank you for reaching out via our Xfinity Forums today. I recommend reaching out directly to our Xfinity Mobile team members who are the experts in all things Xfinity Mobile including billing and changes to your account. You can reach them by phone 1-888-936-4968 or through their website https://comca.st/33QhsSf.
Our Forums team is here to assist with all your other Xfinity services, billing and account changes as needed. Please feel free to reach out anytime if you have any other questions or concerns about your internet, cable, home phone or home security services.
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