Visitor
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1 Message
unable to speak to a real person
Our cable went out again. The problem is on your side. I tried calling but was connected with a bot. I want to talk to a real person. I have questions that a bot can not answer. Real customer service means being able to talk on the phone with real people.
EG
Expert
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118.3K Messages
11 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRaf
Official Employee
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1.4K Messages
11 hours ago
Thanks, @EG!
Good morning @marylou22. Our team can assist you with your cable TV issues. Can you provide me some more details on what is going on? Thanks!
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