Regular Visitor
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2 Messages
Unable to Sign Up for Unlimited Data for Gigabit Internet Plan
I would like to sign up for unlimited data for my gigabit internet plan and keep using my own modem and router.
When I try to sign up through this link http://xfinity.com/buy/plan/checkout/XFINUDAT I am taken to a page that says, "Temporarily unavailable. The product you’re interested in isn’t available for purchase at this time."
How do I upgrade to unlimited data and keep my own modem and router?
Thank you!
Accepted Solution
CCChe
Official Employee
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6.9K Messages
5 years ago
Hi @bennett3! We appreciate your patience while awaiting a response about adding Unlimited Data. I'm stepping in for @ComcastAmir and would be happy to pick up where he left off. Please reply at your earliest convenience, and we can go from there. I look forward to chatting with you soon!
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Again
Expert
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31.9K Messages
5 years ago
@bennett3
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CCAmir
Gold Problem Solver
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7.2K Messages
5 years ago
Hello bennett3, I'd be happy to help you with unlimited data. To better assist you could you please send me a private message with your full name by clicking on my name (ComcastAmir) and then click "Send a message"?
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bennett3
Regular Visitor
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2 Messages
5 years ago
I sent a pm and am awaiting a response. Thanks.
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CCChe
Official Employee
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6.9K Messages
5 years ago
Thanks for allowing me to help get this taken care of, @bennett3! As mentioned in our private message, please let us know if there's anything else we can help with. Take care!
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