Visitor
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1 Message
Unable to receive verification code [Edited]
The system asks for my email to send a code. I put in my email [Edited: "Personal Information"] . The system says I cannot use a comcast email. The one I used is the only one I have. Now what?
[Title edited: "Personal information"]
XfinityNatalie
Official Employee
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804 Messages
3 hours ago
Greetings, user_9yh89e! We appreciate you posting on our XFINITY Community forum this Sunday afternoon. I understand how important it is for you to be able to log in with a successful verification code. I am sorry to hear you are having issues receiving the code to your Comcast email. Are you receiving this error message on the XFINITY App or website?
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