wmattgordon's profile

New Poster

 • 

2 Messages

Mon, Dec 14, 2020 10:00 AM

Unable to re-add unlimited data to plan

Upgraded plan to Gigabit and am now unable to re-add unlimited data to plan. When I go through the process to add, it gives an error and says it is unavailable.

Responses

Accepted Solution

New Poster

 • 

2 Messages

6 m ago

Was able to get a live agent via chat to add the service back to my account. It would be nice to not have to re-add unlimited data everytime something changes on the plan.

Regular Contributor

 • 

215 Messages

6 m ago

It'd be nicer if they left it unlimited without the extraneous fees to make them extra free money like the airlines do.

But like the airlines they know people will pay them rather than sending a message by going without.

New to the Community?

Start Here