RobTheSFBK's profile

New Poster

 • 

1 Message

Thursday, January 14th, 2021 10:00 AM

Closed

Unable to purchase Unlimited Data?

As the title says, i get an error saying that the "item" is unavailable. Please help me!

This conversation is no longer open for comments or replies and is no longer visible to community members.

Expert

 • 

32K Messages

4 years ago

@RobTheSFBK 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

Official Employee

 • 

1.8K Messages

4 years ago

Hello, @RobTheSFBK, thank you for your patience. I'm sorry about the trouble adding unlimited data, but we can locate your account and get this done! Just send a private message with your name and service address so we can assist you further. If you have never sent us a PM this link can come in handy. The "Private Messenger" section at the bottom is a good reference to use. https://comca.st/2Mbh5sR

forum icon

New to the Community?

Start Here