Unable to purchase Unlimited Data?

As the title says, i get an error saying that the "item" is unavailable. Please help me!

Responses

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Expert

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25.8K Messages

5 m ago

@RobTheSFBK

Your issue has been escalated to the Comcast Corporate Team available to the Forums. A member of that team will reply to your post as quickly as they are able, so check back often.

In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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ComcastJosephB

Official Employee

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326 Messages

5 m ago

Hello, @RobTheSFBK, thank you for your patience. I'm sorry about the trouble adding unlimited data, but we can locate your account and get this done! Just send a private message with your name and service address so we can assist you further. If you have never sent us a PM this link can come in handy. The "Private Messenger" section at the bottom is a good reference to use. https://comca.st/2Mbh5sR

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Customer Service

RobTheSFBK

Unable to purchase Unlimited Data?

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ComcastJosephB

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