Visitor
•
4 Messages
Unable to pay bill
I closed my mobile account
I have tried numerous times to pay my final bill online and phone . I spoke with a representative and was told they can't do it.
It's only $15.78.
No one will help me
Visitor
•
4 Messages
I closed my mobile account
I have tried numerous times to pay my final bill online and phone . I spoke with a representative and was told they can't do it.
It's only $15.78.
No one will help me
XfinityJon
Official Employee
•
531 Messages
15 hours ago
Good afternoon user_g16wsq. Do you happen to have the Xfinity App? For customer protection and security we are not able to take payments over the phones, but it should allow you to make the final payment either by the Xfinity App or the website. What issue was it giving you on the website?
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