Visitor

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1 Message

09/11/2026 12:50 PM

unable to find user

every time i login to view anything it say i have to be a customer in order to do anything witch i am so i thought i just need to get this sorted out to pay my bill to have internet back at my house

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Official Employee

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2.7K Messages

5 hours ago

 

user_ii3al2 Good morning! Thank you for reaching out to our Xfinity Forums regarding your access to your account, and making your payment. I have a quick question. Are you the Primary user or Manager of the account? 

 

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