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user_37b333
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Visitor

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5 Messages

Wednesday, August 23rd, 2023 2:09 AM

Closed

unable to add internet plan to cart

I'm trying to update my internet plan. Anytime I attempt to add the plan to my cart it says "Getting your offer ready..." and then the overlay dissapears and nothing happens.

Question

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Updated 

1 year ago

89

1

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EG

Expert

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110.4K Messages

2 years ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

2

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user_2j7mif

1 Message

no! I just want to talk to someone about adding internet it seems impossible to do that

1 year ago

0

CCXanadu

Retired Employee

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300 Messages

@EG helps to get these types of posts over here for more visibility from The Digital Care Team. @user_2j7mif are you looking to add services to an exising account that does not have internet yet or are we starting an account altogether?

1 year ago

0

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