Visitor

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1 Message

10/18/2026 5:31 PM

Unable to activate peacock premium included

"I missed the 90-day activation window for my included Peacock Premium subscription. Can an official employee help me manually re-provision the entitlement link?"

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Official Employee

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2.5K Messages

4 hours ago

 

user_925u6g send us a direct message and we'll do all we can to help with the Peacock app. To do so, click on the chat icon located at the top right of this forum's page.

 

Here are the detailed steps to direct message us:

  • Click "Sign In" if necessary
  • Click the "Direct Message” icon (upper right corner of this page)
  • Click the "Start new conversation" (pencil and paper) icon
  • Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

    You can see how to send us a direct message here.

‎How to: Direct messaging within the forum | Xfinity Community Forum

 

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