Unable to activate Peacock Premium as Diamond member

@user_tzklo7 Hi there! We want you to be able to take advantage of your membership has to offer! Are you signing in with your primary Xfinity ID?

See below for activation steps: 

1. Log in to your Xfinity membership account.
2. Click on the benefit titled Get Peacock Premium at no extra cost.
3. Choose Get This Benefit and follow the steps provided.
4. You’ll then receive an email with instructions on how to activate your offer.
   • It may take a few hours to receive the email.

If you already have a paid Peacock subscription, you may need to cancel your existing subscription and wait until the end of the billing cycle before activating Peacock. For instructions on canceling your existing subscription, see peacocktv.com/help/article/cancellation.

Important notes for Diamond and Platinum tier Xfinity members:

• You must use your primary Xfinity ID and password to log in to Xfinity membership portal and redeem your Peacock Premium offer.
  • If you can’t sign in to your online account and need to reset your Xfinity password, follow these instructions.
• Once you redeem your offer through Xfinity membership, go to the Peacock app and sign in using your Peacock login credentials.
  • Any Peacock login issues should be directed to Peacock Customer Support.

Full article here.