Unable to activate free Peacock Premium as a Diamond member

Question

This seems to be an ongoing issue based on the Forum pages on this same issue. I was able to subscribe to the perk. However, when I click the Activate button, it leads me down a confusing rabbit hole, with the same messages described in previous posts.  Appreciate guidance on this from anyone who succeeded. Thanks in advance.

XfinityThomasA · Answer

user_7ryo76 - Thank you for choosing Xfinity and joining us here on the Forums! We know how important it is to be able to enjoy your favorite shows, and we’d be happy to help. Could you share a little more about the steps you’re taking when you run into the issue, along with any error codes or messages you receive? Please also let us know what troubleshooting you’ve already tried. Were you previously able to enjoy Peacock and are now trying to redeem a new membership offer?

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user_7ryo76

Unable to activate free Peacock Premium as a Diamond member

XfinityThomasA

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