Visitor

 • 

4 Messages

Thursday, March 12th, 2026 11:53 PM

Unable to Access Rewards Account

Hi guys,

I’ve been a Diamond member for some time, but I haven't been able to log into the rewards portal for two months now. Please help. 

Thanks.

Oldest First
Selected Oldest First

Official Employee

 • 

2.6K Messages

15 hours ago

Thank you for reaching out to our team here. I will be happy to look further into any issue with the Diamond membership status from here. Are you attempting to check on those available rewards at the https://www.xfinity.com/membership site?

forum icon

New to the Community?

Start Here