Unable to Access Peacock Premium

I've lost access to my Peacock Premium subscription that is included with my Xfinity Platinum Rewards member status after moving service to a new location.

In my Xfinity account, it shows the Peacock Premium benefit as redeemed, however when I go to my Peacock account, I no longer have access to Premium, and only have free access.

I've tried reactivating the offer in Xfinity but am unable to. When I go to xfinity.com/yoursubscriptions, I see the message "You don’t have any Xfinity subscriptions yet", and it is not showing Peacock Premium.

I've tried clearing my browser history/cache, different browsers, different devices, using the app, etc, but nothing has worked. I've also tried reaching out to Peacock Customer service but they tell me to reach out to Xfinity. I've tried reaching out to the Xfinity Customer Service chat, but so far they haven't been very helpful, and often try to push me to upgrade my service instead of helping me to resolve my issue.

I'd really like to get my Peacock Premium access back please!