Visitor
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3 Messages
Unable to access Peacock Premium redeemed from Xfinity Rewards
More than a year ago, I claimed free Peacock Premium for being a Diamond rewards member & now I'm getting an "upgrade to watch" message in Peacock this week. Can someone please help me with this issue?
XfinityJamesC
Official Employee
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2.5K Messages
24 hours ago
Greetings, @Ccoliano! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with your Peacock account, but you have definitely come to the right place for assistance.
Was everything working as normal until this week? Are you seeing the same upgrade message on multiple devices, or is there just one device you normally use to access Peacock content?
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