Manage Your Two-Step Verification Contact Information
You can change or remove the mobile phone number and email address associated with Two-Step Verification at any time by following the steps below:
Sign in to My Account with your Xfinity ID, password and verification code.
Select the Users tab in the menu bar at the top of the page.
Select a user to update and select Edit next to that user.
Navigate to Contact Information and select Edit next to phone number or email field.
Note: Removing your email address or mobile phone number will automatically turn off Two-Step Verification, as we will no longer have a way to contact you to receive the verification code. If you change your email address or mobile phone number, don't forget to turn Two-Step Verification back on in the Settings section of My Account.
CCStephanieK
Problem Solver
•
909 Messages
4 years ago
Hello, @user_33c8c6 !Here are the instructions for removing two-step verification (two factor auth)
https://comca.st/3fsKBWB
Manage Your Two-Step Verification Contact Information
You can change or remove the mobile phone number and email address associated with Two-Step Verification at any time by following the steps below:
Note: Removing your email address or mobile phone number will automatically turn off Two-Step Verification, as we will no longer have a way to contact you to receive the verification code. If you change your email address or mobile phone number, don't forget to turn Two-Step Verification back on in the Settings section of My Account.
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