Frequent Visitor
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7 Messages
Tvs demand not working
Can not watch " on Demand" only regular channels....tired of working on the problem so send some one out to fix this
Frequent Visitor
•
7 Messages
Can not watch " on Demand" only regular channels....tired of working on the problem so send some one out to fix this
XfinityRaul
Official Employee
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1.9K Messages
2 years ago
Hello, @lindaelizabeth5. I'm sorry to hear you're having issues watching things via On Demand. I'd be more than happy to get someone out there as soon as possible to help us resolve this problem you're experiencing.
In order to get started, can you please send me a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right?
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user_tjuj9p
10 Messages
1 year ago
I'm not happy about this either. Comcast removed on demand from all the older boxes and is forcing all customers to get their new X1 box. I tried it and hated it so returned it. The channel guide is awful, all you see is pictures everywhere, it's the worst. They are not concerned with their older customers at all. I've been a loyal customer for 27 years! Now I'll be switching to dish tv in January. Comcast can easily put on demand back for us. It was easy for them to remove it. I wouldn't even care if I had to pay a small monthly fee for it. I'm so disgusted with their decision to remove it.
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