@user_uszxqh Have you done any troubleshooting? Have you unplugged, and restarted the cable box? If you don't have a cable box, have you checked to make sure your TV has all the updates?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Can you tell me when you are getting the error message @user_uszxqh
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Are you speaking of the Stream app or Xfinity app as those are 2 different things?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I am having the same error code TVAPP-00166 on the Xfinity Stream app on my samsung smart TV. I have uninstalled and reinstalled, restarted the TV, made sure I had the latest updates, rebooted my internet many many times. This needs to be fixed, it has been ongoing for about 15 hours now.
XfinitySheila
Official Employee
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1.1K Messages
24 days ago
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user_uszxqh
6 Messages
24 days ago
We’re getting the same code on Samsung tv
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user_1papap
3 Messages
24 days ago
I am having the same error code TVAPP-00166 on the Xfinity Stream app on my samsung smart TV. I have uninstalled and reinstalled, restarted the TV, made sure I had the latest updates, rebooted my internet many many times. This needs to be fixed, it has been ongoing for about 15 hours now.
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