New Poster
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2 Messages
tv
Why does xfinity make it impossible to adjust my channel package. I have tried online. I have tried asking Chat Assistant. No help. Starts to feel like pandemic price-gouging (we won't let you out of your expensive package)
Responses
jav6joev
Bronze Problem Solver
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2.1K Messages
6 m ago
I needed to change my plan, went to CHAT and was able to schedule a CALL from an agent. The agent had options for plans that matched my needs which were not available to me online only.
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