Hello @user_uh0a2f, thank you for taking the time to leave a post. Sorry to hear that you are having issues with your remote. Have you tried rebooting your cable box? Depending on the kind of remote, you can also press the Microphone (Voice) button and say, Program remote. I have also attached an article with steps on pairing, programming, and factory resetting your Xfinity remote.
XfinityMarshante
Official Employee
•
720 Messages
1 hour ago
Hello @user_uh0a2f, thank you for taking the time to leave a post. Sorry to hear that you are having issues with your remote. Have you tried rebooting your cable box? Depending on the kind of remote, you can also press the Microphone (Voice) button and say, Program remote. I have also attached an article with steps on pairing, programming, and factory resetting your Xfinity remote.
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