tv through internet instead of cable box

@XfinityAdrienne​ 

Thank you for replying.  I may be confused.  So, are we now on Xfinity Stream?  Tech said internet speed would increase, but I don't see that on our current bill.  Also, the bill has us charged for $14 for 2 TV box + remote.   Aren't those the boxes that were removed to switch us from cable to intenet?  So far we're ok with internet vs. cable, except every time we're watching something the sound pauses for a few seconds, often a few times.

Those are all great questions, @rufus97! If you are looking at a current statement, and a new bill has not cycled, it would still show the previous services/boxes on there. Once the new billing statement updates after the changes on 4/27/26, it will reflect the changes that were submitted. Please let us know if you have any other questions/concerns, we are happy to help! 

@XfinityAdrienne​ 

If I go to "My Xfinity" and look at upcoming charges (June), it still has charges for cable boxes, and no increase in internet speed.  So I guess there will be no change in our monthly cost or the internet speed.

Also, after the Tech switched us from cable TV, I had to sign in to HBO Max, which was unexpected but easy.  Problem is that Peacock requests us to activate, but if I try, it says it can't link to Xfinity.  How do I fix this problem.

Thanks.